FAQs Overview
1. What types of products does One Fish Tank offer?
One Fish Tank offers custom, themed aquariums designed to spark creativity and make fishkeeping fun for all ages—especially kids. In addition to our signature tanks, we also offer real aquatic plants, 3D-printed accessories, gift cards, and educational tools to support aquatic learning at home.
2. How can I contact One Fish Tank?
We’re here to help! If you have any questions about your order or our products, email us at info@onefishtv.com. Our friendly customer support team is happy to assist you and make sure your experience is smooth and stress-free.
3. What is One Fish Tank's refund policy?
Your satisfaction matters to us. We accept returns within 30 days of purchase—no restocking fee and free return shipping included. Items must be returned in their original condition. Just email us at info@onefishtv.com, and we’ll take care of the rest.
4. What is One Fish Tank's shipping policy?
We ship all orders with care and provide tracking information for every shipment. Shipping costs and delivery times vary by location and product type. For international customers, please note that customs fees may apply, and you’ll be responsible for those charges. We’ll always keep you updated if there are any delays.